Your Privacy Choices

Effective Date: October 19, 2026

COMPANY NAME: Huizhou Weijie Cross-border E-commerce Co., Ltd.

COMPANY ADDRESS: Unit 02, 13th Floor, Unit 2, Building 3, Qiugu Linhai Garden, No. 9 Longshan 6th Road, West Zone, Daya Bay, Huizhou

POSTAL CODE: 516083

COUNTRY/REGION: China

Email: service@veltrunio.com

Contact Phone Number: +1 (210) 606-4073

Customer Service Days: Monday through Friday

Customer Service Hours: 9:00 AM–6:00 PM Pacific Time, adjusted for daylight saving time

Veltrunio is owned and operated by Huizhou Weijie Cross-border E-commerce Co., Ltd.

All purchases and transactions made through this website are processed by Huizhou Weijie Cross-border E-commerce Co., Ltd.

Introduction

At Veltrunio, we believe customers should be able to understand how their personal information is handled and exercise the privacy rights available to them.

Our online store offers packaging and transportation essentials, including shipping boxes, packing tapes, cushioning materials, protective wraps, labeling supplies, and goods-handling accessories.

When you browse our collections, place an order, request delivery assistance, or contact customer service, certain personal information may be processed to support those activities.

This page explains the privacy choices that may be available to you, how to submit a request, and what to expect during the review process.

The rights available to you depend on applicable privacy laws and the circumstances of the processing.

For additional information about our data practices, please refer to the Veltrunio Privacy Policy.

1. Understanding Your Privacy Choices

Depending on the laws that apply to you, you may have the right to request certain actions involving your personal information.

These may include:

• Learning what categories of personal information we collect;

• Requesting access to eligible personal information;

• Correcting information that is inaccurate;

• Requesting deletion of eligible information;

• Receiving a portable copy of certain information;

• Restricting or objecting to certain processing;

• Opting out of qualifying targeted advertising;

• Opting out of qualifying sales or sharing of personal information;

• Limiting certain uses of sensitive personal information;

• Withdrawing consent where applicable; and

• Exercising other privacy rights established by applicable law.

Not every privacy right applies in every jurisdiction.

We will review eligible requests under the applicable legal requirements, including relevant exceptions and verification procedures.

2. Sale, Sharing and Targeted Advertising

Certain privacy laws define the sale or sharing of personal information more broadly than a traditional exchange of information for money.

For example, some disclosures involving advertising identifiers, tracking technologies, or marketing partners may qualify as a sale, sharing, targeted advertising, or cross-context behavioral advertising under applicable law.

Veltrunio may use service providers to support website analytics, marketing measurement, and advertising activities where legally permitted.

The legal classification of these activities depends on the information disclosed, the purposes of processing, the technologies used, and applicable law.

Where you have a legal right to opt out of qualifying activities, you may submit a request using the contact details below.

Email: service@veltrunio.com

Subject: Privacy Rights Request

Please indicate that your request concerns sale, sharing, targeted advertising, or another relevant advertising-related activity.

An eligible advertising opt-out does not ordinarily prevent processing that is necessary to provide requested store services, such as:

• Maintaining shopping cart functionality;

• Processing payments;

• Completing orders;

• Preparing packages for shipment;

• Arranging deliveries;

• Providing order tracking;

• Handling returns and refunds;

• Preventing fraud;

• Maintaining website security; and

• Complying with legal obligations.

We will apply applicable privacy rights and exemptions to the processing activities involved.

3. Global Privacy Control

Global Privacy Control (GPC) is a browser-based privacy preference signal that can communicate a user's request to limit certain data disclosures.

Some browsers or browser extensions can transmit a GPC signal.

Where applicable law requires recognition of a valid opt-out preference signal, Veltrunio will be responsible for processing that signal in accordance with the relevant requirements.

A browser-based signal may apply to the browser or device from which it is transmitted and may not automatically identify the same individual across other devices or browsers.

The effect of a signal depends on applicable law and the processing activities involved.

A valid GPC signal should not be disregarded solely because the user has not separately submitted an email request, where the law requires automatic recognition.

For questions about browser-based privacy preferences, contact:

Email: service@veltrunio.com

Subject: Privacy Rights Request

4. Cookies and Similar Technologies

Veltrunio and the service providers supporting our online store may use cookies and similar technologies.

These technologies may support:

• Website navigation;

• Shopping cart functionality;

• Secure checkout;

• Customer account features, where available;

• Session management;

• Fraud prevention;

• Website security;

• Performance measurement;

• Analytics;

• Marketing measurement; and

• Advertising activities where permitted.

Essential Technologies

Some technologies are necessary to perform functions requested by the customer, such as maintaining a shopping cart, completing checkout, or protecting an account.

Optional Technologies

Depending on the technologies installed, other cookies or tracking tools may support analytics, marketing, or advertising activities.

Where applicable law requires consent for non-essential technologies, consent must be obtained before those technologies are activated.

Browser Controls

Most modern browsers provide settings that can help you:

• View stored cookies;

• Delete cookies;

• Block selected cookies;

• Limit third-party cookies; and

• Adjust tracking preferences.

Restricting certain cookies may affect website features, particularly shopping cart functions, account sessions, or checkout processes.

Browser settings do not necessarily replace a website-level consent or opt-out mechanism where one is required by law.

For additional information about our processing of website information, please consult our Privacy Policy.

5. Marketing Communication Preferences

Veltrunio may send promotional emails to customers or subscribers where legally permitted and consistent with their communication preferences.

Marketing communications may concern:

• Packaging product collections;

• Corrugated shipping boxes;

• Carton sealing tapes;

• Protective cushioning materials;

• Wrapping and labeling supplies;

• New product availability;

• Special offers; and

• Other store-related promotions.

If you receive promotional emails, you may opt out by using the unsubscribe option included in the message.

You may also request assistance by contacting:

Email: service@veltrunio.com

Opting out of promotional communications does not prevent the delivery of necessary transactional or service messages.

These may include:

• Order confirmations;

• Payment notifications;

• Shipping confirmations;

• Tracking information;

• Delivery updates;

• Return or refund communications;

• Account security notices; and

• Customer service responses.

Providing a telephone number for an order, delivery, or customer service inquiry does not automatically constitute consent to receive promotional text messages.

If promotional SMS communications are offered, applicable consent requirements must be satisfied.

6. Access to Personal Information

Depending on applicable privacy law, you may request confirmation of whether Veltrunio processes personal information about you and seek access to eligible information.

This may include information relating to:

• Customer account details;

• Contact information;

• Order history;

• Shipping addresses;

• Transaction records;

• Product inquiries;

• Customer service communications;

• Website interactions; and

• Relevant privacy preferences.

An access response may include information about:

• Categories of personal information collected;

• Sources of the information;

• Purposes of processing;

• Categories of recipients;

• Relevant retention practices; and

• Other disclosures required by law.

Certain information may be withheld or redacted where legally permitted or required to protect another person's privacy, prevent fraud, preserve security, or protect legally privileged information.

7. Correcting Inaccurate Information

You may have the right to request correction of personal information that is inaccurate.

For example, a customer might need to correct:

• A name associated with an account;

• Contact information;

• An email address;

• An account-related record; or

• Other personal information maintained by Veltrunio.

To request a correction, please identify the information you believe is inaccurate and describe the correction needed.

We may review relevant records to assess the request.

Important: A privacy correction request is not necessarily the same as an operational request to modify an order that has already entered fulfillment.

If a delivery address needs to be changed for an active order, contact customer service immediately.

Address changes may become unavailable once a shipment reaches an advanced fulfillment or transportation stage.

8. Requesting Deletion of Personal Information

Depending on applicable law, you may request deletion of eligible personal information.

We will review deletion requests in accordance with applicable legal requirements.

However, certain information may need to be retained where legally permitted or required for purposes including:

• Completing outstanding orders;

• Processing payments;

• Delivering purchased products;

• Reviewing returns and refunds;

• Resolving payment disputes;

• Maintaining tax or accounting records;

• Preventing fraud;

• Protecting information systems;

• Investigating security incidents;

• Complying with legal obligations; and

• Establishing or defending legal claims.

For example, transaction records associated with purchases of shipping boxes or packaging supplies may need to be retained for accounting, payment dispute, or legal compliance purposes.

Where an exception applies, we may retain the relevant information to the extent permitted or required by law.

A deletion request does not automatically cancel an active purchase, erase legally required records, or eliminate obligations associated with an existing transaction.

9. Data Portability

Where applicable law provides a right to data portability, you may request a copy of eligible personal information.

Depending on the law and technical circumstances, this may include certain customer or transaction records.

Where legally required and reasonably feasible, eligible information may be provided in a structured, commonly used, and accessible format.

Portability rights may be limited where disclosure would:

• Expose another person's information;

• Create a significant security risk;

• Facilitate fraudulent activity;

• Reveal legally protected information; or

• Conflict with applicable law.

We may verify your identity before providing personal information in response to a portability request.

10. Restriction, Objection and Withdrawal of Consent

Depending on your jurisdiction, you may have the right to object to or restrict certain processing of personal information.

You may also be able to withdraw consent for processing activities that rely on consent.

These rights may apply to certain:

• Marketing communications;

• Optional tracking technologies;

• Targeted advertising activities;

• Personalization functions; or

• Other processing activities covered by applicable law.

Withdrawing consent does not make earlier lawful processing retroactively unlawful.

Certain information processing may remain necessary to:

• Complete a requested purchase;

• Fulfill an outstanding order;

• Provide requested customer service;

• Process a return or refund;

• Investigate potential fraud;

• Protect website security; or

• Meet legal requirements.

We will assess requests according to applicable law and the nature of the processing.

11. Sensitive Personal Information

Some categories of personal information receive additional legal protection.

Depending on applicable law, these may include certain financial identifiers, account credentials, government identifiers, or other specially protected information.

Information of this kind may be processed when reasonably necessary for:

• Secure account access;

• Payment authorization;

• Transaction completion;

• Fraud prevention;

• Website security;

• Legal compliance; or

• Other permitted business purposes.

Payment information may be handled by authorized payment service providers.

Customers should not send the following information through ordinary customer service email:

• Complete payment card numbers;

• Passwords;

• Security codes;

• Government identification numbers; or

• Other unnecessary sensitive information.

Where applicable law grants a right to limit certain uses or disclosures of sensitive personal information, eligible requests may be submitted through our privacy contact channel.

12. How to Submit a Privacy Request

You may submit a request concerning your personal information by contacting Veltrunio.

Email: service@veltrunio.com

Email Subject: Privacy Rights Request

To help us review your request, please provide the information reasonably relevant to the request, such as:

• Your full name;

• The email address associated with your order or account;

• Your country and state or region of residence;

• The privacy right you wish to exercise;

• A short description of your request; and

• Your order number, where relevant.

Examples of requests include:

• Access to personal information;

• Correction of inaccurate information;

• Deletion of eligible information;

• Data portability;

• Opting out of qualifying advertising-related processing;

• Restricting certain processing; and

• Other available privacy rights.

Please provide only the information necessary for us to identify and review your request.

Do not email passwords, complete payment card details, or government identification documents unless a lawful and secure verification procedure specifically requires appropriate documentation.

13. Authorized Agents

Some privacy laws allow individuals to appoint an authorized agent to submit requests on their behalf.

Where applicable, an authorized agent may contact:

Email: service@veltrunio.com

Subject: Privacy Rights Request

We may request reasonable evidence of authority, including:

• Written authorization;

• Evidence of legal representation;

• Confirmation of the agent's identity;

• Verification of the customer's identity; or

• Other documentation permitted by law.

We will not request documentation beyond what is reasonably necessary and legally permitted.

Requests submitted by agents will be reviewed according to the applicable legal requirements.

14. Identity Verification

Protecting personal information includes taking reasonable steps to prevent unauthorized access, deletion, or disclosure.

Before completing certain privacy requests, we may need to verify the requester's identity.

Verification may involve matching relevant information to existing records, such as:

• Name;

• Email address;

• Order number;

• Delivery address;

• Customer account information; or

• Other appropriate records.

The verification method depends on the nature of the request, the sensitivity of the information, and applicable law.

Information collected for verification will be used only as reasonably necessary for the verification process, fraud prevention, legal compliance, or documenting the request.

Where possible, we will avoid asking customers to provide unnecessary sensitive information.

15. Response to Privacy Requests

Veltrunio will review eligible privacy requests and respond within the period required by applicable law.

The time needed to process a request may depend on:

• The type of privacy right involved;

• The information requested;

• The amount of relevant information;

• Verification requirements;

• Whether an authorized agent is involved;

• The complexity of the request; and

• Applicable legal exceptions.

If an extension is permitted and necessary, we will provide any notice required by law.

Some requests may be denied or limited where legally permitted, including where:

• Identity cannot reasonably be verified;

• The requested information does not fall within an applicable legal right;

• An exception authorizes continued retention;

• Disclosure would violate another person's privacy;

• A request is fraudulent or manifestly excessive; or

• Other lawful limitations apply.

Where legally required, we will explain the reasons for a denial and provide information about available appeal rights.

16. Privacy Request Appeals

Depending on applicable law, you may have the right to appeal certain decisions regarding a privacy request.

To submit an eligible appeal, please contact:

Email: service@veltrunio.com

Email Subject: Privacy Request Appeal

Please include:

• Your original privacy request;

• The decision or response received;

• The reason you believe the decision should be reconsidered; and

• Any additional relevant information.

We will review eligible appeals in accordance with the timeframes and procedures required by applicable law.

Where legally required, we will also provide information about further complaint or regulatory review options.

17. Non-Discrimination

Veltrunio will not unlawfully discriminate against customers for exercising applicable privacy rights.

Depending on the governing law, protected activities may include requesting access, correction, deletion, or eligible advertising opt-outs.

We will not unlawfully:

• Refuse products or services;

• Retaliate against customers;

• Apply discriminatory prices;

• Reduce service quality; or

• Impose other prohibited disadvantages because a customer exercised a privacy right.

This does not prevent lawful discounts, promotions, or other pricing arrangements that comply with applicable privacy laws.

18. Legal Limitations and Exceptions

Privacy rights are subject to the laws applicable to the individual and the processing activity.

A request may be subject to limitations where:

• Applicable law does not provide the requested right;

• Identity cannot reasonably be verified;

• An authorized agent's authority cannot be confirmed;

• Information is necessary to complete a transaction;

• Retention is required for tax or accounting purposes;

• Records are reasonably necessary to investigate fraud;

• Disclosure would affect another person's legal rights;

• Information must be retained for legal proceedings; or

• Another legal exception applies.

Any limitation will be assessed in accordance with applicable law.

Nothing on this page is intended to waive, restrict, or eliminate a mandatory privacy right.

19. Updates to Your Privacy Choices

Veltrunio may update this page to reflect developments in:

• Applicable privacy laws;

• Website technology;

• Online store operations;

• Payment and fulfillment services;

• Marketing activities;

• Cookie and tracking practices;

• Privacy request procedures; or

• Available customer privacy controls.

Where an update is made, the Effective Date will be revised as appropriate.

If applicable law requires additional notice or consent for a material change, we will provide such notice or obtain such consent.

We encourage customers to review this page periodically.

20. Contact Information

If you have questions about your privacy choices or need assistance exercising a privacy right, please contact Veltrunio.

Brand: Veltrunio

Operating Company: Huizhou Weijie Cross-border E-commerce Co., Ltd.

COMPANY ADDRESS: Unit 02, 13th Floor, Unit 2, Building 3, Qiugu Linhai Garden, No. 9 Longshan 6th Road, West Zone, Daya Bay, Huizhou

POSTAL CODE: 516083

COUNTRY/REGION: China

Email: service@veltrunio.com

Contact Phone Number: +1 (210) 606-4073

Customer Service Days: Monday through Friday

Customer Service Hours: 9:00 AM–6:00 PM Pacific Time, adjusted for daylight saving time

Privacy Rights Requests

Email: service@veltrunio.com

Subject: Privacy Rights Request

Privacy Request Appeals

Email: service@veltrunio.com

Subject: Privacy Request Appeal

Business Ownership and Operations

Veltrunio is owned and operated by Huizhou Weijie Cross-border E-commerce Co., Ltd.

All purchases and transactions made through this website are processed by Huizhou Weijie Cross-border E-commerce Co., Ltd.

For more information about how personal information is collected, used, disclosed, and retained, please consult our Privacy Policy.